Sign Here: Direct Repair Programs Greenville NC
(704) 707-4333
Concord, NC
(704) 280-5286
Charlotte, NC
(704) 944-6040
Charlotte, NC
919-667-8281
Holly Springs, NC
919-790-6962
Raleigh, NC
(704) 431-4821
Salisbury, NC
(704) 895-8632
Charlotte, NC
(919) 760-6336
Raleigh, NC
Sign Here: Direct Repair Programs
Though many shops are hesitant to join direct-repair programs, most consumers like the convenience and don't particularly care where their car gets repaired - as long as it gets done fast. Does this consumer apathy mean shop owners should focus less energy on consumers and worry more about positioning their businesses for the future? Today's world is certainly much different than it was 12 years ago. The introduction of direct repair programs (DRPs) and the difference in how you market your services has required change and frustrated many. Frustrated or not, you still need to learn what your options are using this "new way" of doing business and how to pursue those options - even if your state currently doesn't have DRPs. To Be or Not to Be
Most shops I've become familiar with over the years have tried to do the last option, and they're constantly analyzing their DRPs' percentage to their business and worrying if they have too many eggs in one basket. They often end up leading a very paranoid business life, with all their energy being consumed by these concerns. But these concerns aren't totally unfounded. Let's face it, if we don't provide adequate service and value to the customer - whether... |
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