Sign Here: Direct Repair Programs Panama City FL

Though many shops are hesitant to join direct-repair programs, most consumers like the convenience and don't particularly care where their car gets repaired - as long as it gets done fast. Does this consumer apathy mean shop owners should focus less energy on consumers and worry more about positioning their businesses for the future?

DnA Services, llc
(850) 441-8187
91 Windridge Ct
Panama City Beach, FL
Net Analyst
(352) 377-1975
2630 NW 41st Street # B
Gainesville, FL
Quality Plus Technologies
(727) 393-6048
8430 Egret Lane
Seminole, FL
Quality Plus Technologies Inc
(727) 393-6048
Saint Petersburg, FL
Computer Business Consultants
(352) 242-4899
635 W Highway 50 # D
Clermont, FL
Tampabay DSL Inc
(727) 849-3120
5637 Marine Parkway
New Port Richey, FL
DSL Tampa Bay
(954) 302-7355
231 Wilton Drive
Fort Lauderdale, FL
DSL Tampa Bay
(561) 327-6122
3010 S Federal Highway
Boynton Beach, FL
Revere Group
(407) 897-7377
2000 Alden Road # A
Orlando, FL
Tampabay DSL
(813) 846-6465
5151 West Rio Vista Avenue
Tampa, FL
Data Provided by:
 

Sign Here: Direct Repair Programs

Though many shops are hesitant to join direct-repair programs, most consumers like the convenience and don't particularly care where their car gets repaired - as long as it gets done fast. Does this consumer apathy mean shop owners should focus less energy on consumers and worry more about positioning their businesses for the future?

By Tony Passwater
12/1/2002

Today's world is certainly much different than it was 12 years ago. The introduction of direct repair programs (DRPs) and the difference in how you market your services has required change and frustrated many. Frustrated or not, you still need to learn what your options are using this "new way" of doing business and how to pursue those options - even if your state currently doesn't have DRPs.

To Be or Not to Be
The first thing you need to do is make a decision:

  1. "Do I place my emphasis on obtaining and keeping only DRPs?"
  2. "Do I choose to not market to DRPs and take the ÔOwn the Vehicle Owner' Customer Approach"?
  3. "Do I try to do both?"

Most shops I've become familiar with over the years have tried to do the last option, and they're constantly analyzing their DRPs' percentage to their business and worrying if they have too many eggs in one basket. They often end up leading a very paranoid business life, with all their energy being consumed by these concerns.

But these concerns aren't totally unfounded. Let's face it, if we don't provide adequate service and value to the customer - whether...

Click here to read the rest of the article at BodyShop Business

BodyShop Business is
a Babcox publication
3550 Embassy Parkway
Akron, OH 44333
330-670-1234 • (FAX) 330-670-0874
Advertise      Contact Us      Subscribe      Article Index      Privacy/Terms of Use